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Payment & Delivery Policies

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We'll explain our current business and ordering policies on this page.

Shipping and Handling

Payment and Delivery Terms



We accept 100% T.T. (Telegraphic Transfer) or Wire Transfer/Bank Transfer through SWIFT* to our bank account as payment term. We also accept Irrevocable L/C (Letter of Credit) or D/C (Documentary Credit) at Sight opened by first class international banks or has to be Confirmed by prime international banks with correspondence to our bank.







T.T. is the only payment method for the orders below 10,000 Euro. Orders above 10,000 Euro could be paid over T.T. or L/C.







Delivery period for the payment term T.T. is 3 to 21 working days days that depends on volume of order and stock. Due to long banking procedures it takes 45-90 days at least to make shipments for the payment term L/C with added cost of 5% over our regular prices.







We accept small payments for samples through Western Union** or Moneygram***.







Visit this page to find any change of terms in future.



*SWIFT

**Western Union

***Moneygram

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.



Do you have any questions? Send us an e-mail at:

mamunk2@gmail.com